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E10-19 The Pletcher Transportation Company

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The Pletcher Transportation Company uses a responsibility reporting system to
measure the performance of its three investment centers: Planes, Taxis, and Limos. Segment
performance is measured using a system of responsibility reports and return on investment
calculations. The allocation of resources within the company and the segment managers’
bonuses are based in part on the results shown in these reports.
Recently, the company was the victim of a computer virus that deleted portions of the
company’s accounting records. This was discovered when the current period’s responsibility
reports were being prepared. The printout of the actual operating results appeared as follows

Determine the missing pieces of information above.

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